• Learn the fundamental principles of Slope Spectroscopy and the theory of operation of the SoloVPE spectrophotometer system.
• Learn how to operate the SoloVPE, FlowVPE and FlowVPX systems and their components
• Learn how to maintain and repair the SoloVPE, FlowVPE and FlowVPX systems and their components. 
• Perform Sample testing on customer samples and in support of product development and sales.
• Train Customers on the theory and operation of the SoloVPE, FlowVPE and FlowVPX systems
• Perform Installation, Operational and Performance Qualifications of the SoloVPE, FlowVPE and FlowVPX systems.
• Provide in house technical support to Sales and CTI/Repligen Customers
• Provide on-site technical support to CTI/Repligen Customers
• Provide help desk and troubleshooting support to customers (in person and remotely)
• Learn compliance with the USP and EP requirements
• Support the CTI/Repligen Sales Force with testing, reporting and customer interactions.
• Facilitate the Instrument Demo/Loaner System Programs including performing verification testing of demo systems upon return and prior to shipment.
• Document activities on the CTI/Repligen CRM software platforms & deliver all post-visit findings to appropriate internal stakeholders.

• Bachelor’s degree in a related field (e.g. Biology, Chemistry) or equivalent lab experience.
• 1 year of experience preferred.
• Work experience in a laboratory.
• Basic understanding of good lab practices (GLP).
• Basic computer science knowledge (windows environment).
• Ability to read, follow and understand technical procedures.
• Good verbal and written communication skills.
• Strong organizational skills.
• Comfortable working with and repairing equipment.

Our mission is to inspire advances in bioprocessing as a trusted partner in the production of biologic drugs that improve human health worldwide. Focused on cost and process efficiencies, we deliver innovative technologies and solutions that help set new standards in bioprocessing. The estimated base salary range for this role, based in the United States of America is $31.25 - $38.46 per hour. Compensation decisions are dependent on several factors including, but not limited to an individual's qualifications, location, internal equity, and alignment with market data. Additionally, employees are eligible to participate in one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits such as paid time off, health/dental/vision, retirement benefits and flexible spending accounts. All compensation and benefits information will be confirmed in writing at the time of offer.