We are seeking a visionary system architect to lead the design and implementation of scalable and secure software systems within our services organization. In this role, the individual will play a crucial role in shaping our technology strategy, ensuring that our systems align with both current and future business needs. This role offers an exciting opportunity to work on cutting-edge projects, collaborate with cross-functional teams, and make a significant impact on our company’s success. |
Responsible for collaborating with the leadership team to define and document service process best practices, translating user experiences into clear system requirements. Collaboration will be with many cross functional groups, including but not limited to service leaders, finance partners, IT partners, Quality partners, etc.
Guides the design, configuration, implementation, training and maintenance of service business system tools and functionality on a global scale. Steers the integration of localized tools and best practices into our standard global business systems. Provide technical guidance and support to IT and development teams related to the service business needs, and development of service business system tools.
Responsible for a service master data strategy, ensuring the business practices are generating the data needed to support the informational and business system infrastructure.
Responsible for defining reporting on service metrics and KPIs, including dashboards and Bowlers to support the regional and functional service leaders, along with documentation and user training. Staying current with evolving IT systems and tools, researching, evaluating and recommending new and emerging technologies that can add value across the service business. |
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Familiarity preferred with Python, Power Automate, SQL and HTML programming
Our mission is to inspire advances in bioprocessing as a trusted partner in the production of biologic drugs that improve human health worldwide. Focused on cost and process efficiencies, we deliver innovative technologies and solutions that help set new standards in bioprocessing. Compensation decisions are dependent on several factors including, but not limited to an individual's qualifications, location, internal equity, and alignment with market data. Additionally, employees are eligible to participate in one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits such as paid time off, health/dental/vision, retirement benefits and flexible spending accounts. All compensation and benefits information will be confirmed in writing at the time of offer.
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